Support

Email support@getcadence.now — we answer within two business days, usually faster. Include your iPhone model and iOS version if it's a bug.

Subscriptions are managed by Apple: open Settings → your name → Subscriptions → Cadence, or the App Store app → your profile → Subscriptions. Cancelling keeps the app active until the end of the paid period. In-app: You → Membership → Manage subscription takes you to the same place.

Sign in with the same Apple ID, then open the paywall and tap Restore. Membership follows your Apple ID, not your Cadence account.

Check You → Notifications in the app (each nudge has its own switch), then iPhone Settings → Notifications → Cadence → Allow Notifications. Window pings are scheduled on-device from your plan, so they work without any connection.

You → Delete account erases the account and everything in it, permanently. Using local mode instead? You → Erase local data wipes the phone-only copy. Either way there is nothing left to ask us about — but you can always email us to confirm.

Cadence is a pacing tool, not medical care. If a taper is making you unwell — especially with alcohol — involve a clinician. In the U.S., the SAMHSA helpline (1-800-662-4357) is free, confidential, and open 24/7.